General Ticketing Information

Welcome to PortTIX, the box office for Merrill Auditorium in Portland, Maine, and home to Portland Ovations and the Portland Symphony Orchestra. More information about those organizations and their upcoming performances is available on their websites.

Official Ticket Outlet

PortTIX is the only authorized outlet for tickets to shows listed on this website. Tickets purchased from other sources are not guaranteed to be genuine and are purchased at the patron’s own risk. Tickets purchased from other sources can’t be reprinted or replaced if lost.

Secure Website

PortTix has been certified PCI DSS compliant (Payment Card Industry Data Security Standard). The security standard requires enhanced encryption of credit card data, ensuring that patron information is secure.

Buying Online

For the smoothest buying experience, please log in to your account before choosing your seats. If you do not have an account, please create one

Hints on login - Passwords are case sensitive and must be at least 7 characters long and include at least 1 letter and 1 number.  If you can't remember your password, you may reset your password by clicking the "forgot password" link on the account login screen.  An email will be sent to you with instructions on how to proceed.

After you've successfully logged into your account, you can either choose "View All Events" to the left, search by event title at the top right, click on one of the shows on the home page or search by calendar date.

To see the view of the stage at Merrill Auditorium from different seats click on "View From Seat" on the right side of the home page.

For General Admission events, choose the number of tickets you'd like and click "Get TIX" to add them to your basket. For some General Admission events, you may also need to choose an area from the drop down menu before adding to your basket.

Tickets may be purchased online up to 1 hour before each event, unless otherwise noted. Tickets may be purchased over the phone or in person until curtain time for most performances.

If you have trouble accessing the website, please try using a different browser such as Firefox or Google Chrome.

All sales are final with no refunds or exchanges. In the event of a show cancellation, ticket prices will be refunded, but handling fees are non-refundable.  Please read our Policies, Terms and Conditions.


Some events now offer discounted ticket prices online. To find out if an event offers discounted tickets online, click "More Info" at the bottom of the event description. Some discounts are available over the telephone or in person only. For more information, please call PortTIX at 207-842-0800. Please note that not all shows offer discounted tickets.


Winter Hours: Monday - Saturday, noon to 6:00 PM

When there is a performance outside normal business hours, PortTIX box office will open 90 minutes prior to curtain.

Arts & Entertainment in the Portland Area

PortTIX partners with a wide range of highly talented performing arts organizations including: